Complaints

If we got something wrong, tell us.

Email info@dcsecurity.co.uk. Give us the address of the building, what happened and what you would like us to do about it.

We confirm we have your complaint within five working days. You get a full answer within 20 working days, and if it will take longer we say so and give the reason.

If you are still unhappy after that, Citizens Advice can point you to independent help.